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Frequently Asked Questions
Most issues are solved in seconds. Check these out first.
How do I activate Heat Up 3 or SourceLab?
Heat Up 3 and SourceLab use a login-based activation system instead of serial keys. To activate:
Watch Activation Video Guide
- Open the plugin in your DAW.
- Go to Settings (Heat Up 3) or Menu (SourceLab) > Activate.
- Enter your Initial Audio login credentials.
- Click "Activate this computer".
Watch Activation Video Guide
How to install Heat Up 3?
Installing Heat Up 3 is simple. Download the latest installer below or watch our step-by-step video guide.
Watch Installation Video (Windows)
Watch Installation Video (Windows)
Where can I find my Serial Key?
For plugins other than Heat Up 3 and SourceLab:
- Login to your account at InitialAudio.com.
- Open the plugin in your DAW.
- Click the "Activate" button.
- Click the link provided to generate your unique Serial Key.
I didn't receive my password reset email.
If you requested a password reset and didn't receive it within 5 minutes, please check your Spam/Junk folder. System notifications often get filtered there.
How do I install my plugins?
You can find all your installers in the My Account > My Downloads section. We also have detailed video guides available on our YouTube channel for Windows and Mac installation.
